Coaching

Fiona has coached high potential, senior executives, professionals and employees from all sectors, and brings a unique mixture of coaching and mediation skills into her conflict coaching work. She is both sensitive to challenging people and conflict issues and coaches all age groups in all sectors, different nationalities and at all levels of seniority. Fiona has also coached individuals with bi polar and Asperger’s conditions.

Fiona coaches individuals and groups on collaborative working frameworks and interpersonal skills; on reconciliation, career transition, challenging management issues, behaviours (e.g. manager- subordinate and peer relationships), problem solving and negotiations. Her collaborative coaching style helps individuals navigate themselves through organisations and /or challenging issues and take ownership of problems, improving their performance and effectiveness.

Feedback is that Fiona is warm and empathetic and ‘an energising, stimulating and sensitive’ coach. Her assignments have included individuals in post dispute situations seeking reconciliation, managers responsible for difficult change programmes, and professionals who find it difficult to manage and relate to people. Fiona has also worked with individuals and teams to help them manage challenging situations and prevent conflict, e.g. in mergers, acquisitions and downsizing.

 Facilitation

Fiona is an experienced facilitator and blends her mediation, coaching and training skills as appropriate into this work.  She easily engages with people from all backgrounds and facilitates dialogue so outputs can be action plans, agreed strategies and more effective working relationships.

 Examples of Fiona’s recent coaching assignments

• Coached on a number of ‘agreed frameworks’ of work practices and behavioural changes following boss- subordinate disputes and grievances.
• Re- integration of transgender employee into team; and coaching individuals back into teams following long periods of absence due to illness.
• Coaching of individuals to provide support in dealing with change e.g new role and reporting relationships, redeployment and  meeting performance objectives.
• Coached on a framework of expected standards of behaviours following a very serious complaint of sexual harassment between peers.
• Coaching of management team involved in making unpopular changes to a pension scheme to support them and help them to prevent disputes.
• Reconciliation of peers into an effective working relationship, who did not like each other and did not speak with each other for over a year.